Boarding

ATTENTION: PAYMENT IS DUE AT TIME OF SCHEDULING FOR ANY BOARDING RESERVATION MADE.

If you use a credit card there will be a processing fee added to the transaction. Cancel your boarding you forfeit the processing fee and the cancelation fee with any and all boarding reservation. The remaining can be refunded or left as a credit to use later. See Policies for more information.

Please Call the office 641-842-7414 or email us at records@pethavenpets to have a client form emailed to you . Trying to get a link /fillable form soon.

https://docs.google.com/document/d/1u19QfnE_Jagv1ARHDgs6tBbrwzc-oGj533cer2e5k0c/copy

You will be asked to copy the form then you can print and fill out and send back or if you have the ability to do a fillable for you should be able to fill form after you copy it.


Boarding Runs:

Cats These furry friends have an indoor cage with litter box. We will try to let out and stretchy, however this wil depend on the cat. If they hide or are hard to catch to get back in the cage they will not be let out.

Medium Medium inside run is approximately 4'x5' and outside is approximately 4'x 8'

dog door size 9x12

Large Large inside run is approximately 4'x5' and outside is approximately 4'x 8'

dog door size 11x16

X-Large X-Large inside run is approximately 4'x5' and outside is approximately 4'x 10'

dog door size 12x24

Behemoth Behemoth inside run is approximately 4'x5' and outside is approximately 4'x 10'

dog door size 15 3/4x32

Bully Breeds Bully Breeds inside run is approximately 4'x5' and outside is approximately 4'x 10'

dog door size 12x24 or 15 3/4x32

Bully breeds could have an additional fee on their rates depending on thir temperment with other and staff.

We offer indoor-outdoor climate controlled runs and a very large outside fenced in area to run and play.

Please if you have any questions please give the office a call at 641-842-7414.

We have clear rubber see through dog doors on our runs. If you pet should happen to chew on the dog door while they are with us it is the owners responsibility to replace the damaged door. Approximate Average cost for a replacement flap on our doors are as follows:

Medium 9x12 ~ $85.00

Large 11x16 ~ $95.00

X-Large 12x24 ~$115.00

Behemoth 15 3/4x32 ~$135.00

These prices are subject to change.

Toys, Blankets and other Belongings

You can bring toys, blankets, chews with your fur baby when they stay with us, however we can not guarantee all belongings will make it home. This is not because we do not try to collect all their belongings. If your pet happens to take their toy out side to play it may not come back in, leaving it for the next fur baby to play with. Some may play to hard and destroy toys, blankets etc. We are not discouraging you to not bring your fur baby's toys, blankets, etc just keep in mind that they may not all make it back home.

Holiday boarding

Holiday Boarding, Spring Break Boarding, Winter Break Boarding, and Peak Season Boarding Cancellations

ALL HOLIDAY,SPRING BREAK, WINTER BREAK AND PEAK SEASON BOARDING ARE NOW REQUIRED TO BE PREPAID AT TIME OF BOOKING.


New Year's, Memorial Day, 4th of July, Labor Day, Thanksgiving And Christmas Holiday, Spring and Winter Breaks

~If you choose to pick up your pet on a Sunday at 5 pm and the following day is a holiday due to Pet Haven not being able to fill that holiday, you will be charged for the Sunday day fee, the Sunday holiday pick up fee, and the holiday day boarding fee even though you are picking your pet up on the Sunday before the holiday.

~If you have an emergency and need to pick up your pet on a holiday you will have the holiday day charge for boarding plus a holiday pickup fee added to your bill.

Peak season Boarding(March-September)

Spring Break, March-September Boarding, And Winter Break

Please call soon to schedule your boarding dates for any of these times, we

fill up quickly.

Call us at 641-842-7414- Don't wait call now!